Available
Worker calling console
Get-next-contact claiming, live call controls, one-click outcomes, and the Interested → SMS workflow with retry handling.
Telemarketing operations, run properly
Outbound calling teams that turn contact lists into customers
Fun Talk gives telemarketing organizations a focused worker console, campaign and contact inventory, delivery-tracked SMS, and transparent credit billing — on one multi-tenant platform.
- Strict tenant isolation
- English & 简体中文
- Credit-based usage billing
- Speed-first worker console
Workspace preview
A console built for calling, not clicking around
Workers see one contact at a time, place calls in a click, record the outcome, and trigger the approved follow-up SMS — everything else stays out of the way.
app.funtalk.example/console
Current contact
Sample: Ayesha Rahman
+880 17XX-XXXXXX
Live call02:14
Interested
Not interested
Unreachable
Invalid
Follow-up SMS delivered · template approved by admin
Illustration of the worker console. Simulated data — your workspace shows real campaign data.
Capabilities
Everything a calling operation needs, nothing it doesn't
Features ship in stages — this is exactly what is available, in beta, and planned today.
Available
Outcome-driven workflows
Interested, Not interested, Unreachable (configurable retry ceiling), and Invalid — each outcome updates contact eligibility automatically.
Available
Credit billing engine
An append-only credit ledger with idempotent charges, allocation pools, and full transaction history — no double deductions.
Available
Four tailored workspaces
Super Admin, Admin, Team Manager, and Worker each get an interface built for their actual job — enforced server-side, not just hidden buttons.
Early access
Campaigns & contact inventory
Import batches, deduplication, assignment tracking, and per-campaign progress. Management UI is rolling out now.
Early access
SMS with delivery truth
Sent is not delivered: message status tracks provider receipts, segments, and costs. Worker-level daily and monthly limits.
Planned
Team chat & file sharing
Managers, workers, and admins communicating with attachments inside the workspace.
Planned
Advanced analytics
Cohort analysis, provider health, and exportable performance reports beyond the live dashboards.
Telephony integrations
Provider-independent by design
Fun Talk ships with a Bangladesh SMS gateway and a VoIP calling integration. Anywhere else? We build the adapter for you.
Supported
Bangladesh SMS gateway
Normalized sending, delivery receipts, sender IDs, and error mapping through the platform SMS adapter contract.
Supported
VoIP calling
Outbound calls with progress events, duration tracking, and provider call identifiers — activated with your provider credentials.
Custom integration service
Your country, your provider
Need a gateway we don't support yet? A documented request-and-quote workflow takes you from submission to an activated adapter.
- 1You submit the provider details and documentation
- 2We review and quote a fixed integration fee
- 3The adapter is built and tested against your account
- 4You verify in a controlled test environment, then go live
Plans
Simple platform fee, usage-based credits
Calls and SMS are billed from prepaid credits — you only pay for operations your teams actually perform.
Starter
$49per month
Up to 5 users
- Worker calling console
- Outcome-driven workflows
- 1 calling team
- Email support
Growth
$149per month
Up to 25 users
- Everything in Starter
- Multiple teams & managers
- Bulk SMS campaigns
- Team chat & file sharing
- Priority support
Enterprise
$0per month
Unlimited users
- Everything in Growth
- Custom provider integrations
- Recording management
- API access
- Dedicated success manager
Credits are purchased separately and never expire. Country-specific SMS and calling rates are published inside the platform. Custom provider integrations are quoted individually.
Questions
Frequently asked
Is my customer data isolated from other organizations?
Yes. Tenant isolation is a hard security boundary enforced in every server-side query — not just hidden menus. Users, contacts, campaigns, credits, and recordings are never shared across organizations.
Which countries and languages are supported?
The platform is international-first: phone numbers are handled in E.164 format, time zones are per organization, and the interface ships in English and Simplified Chinese. Telephony providers are connected per country — Bangladesh SMS and VoIP are supported out of the box, and other markets via the custom integration service.
How does credit billing work?
Organizations purchase prepaid credits that are consumed by calls and messages at published country-specific rates. Every movement is recorded in an auditable ledger with idempotent charges, allocation pools for teams, and refunds for eligible failures.
What if my provider isn't supported?
Submit a custom integration request from the workspace. We review the provider documentation, quote a fixed fee, build the adapter, and activate it for your organization only after you verify it in a test environment.
What are the limits during the free trial?
Trials run in an isolated tenant with a bounded credit allowance, configurable feature entitlements, and simulated telephony by default — so you can exercise the full workflow safely before connecting live providers.
How are call recordings handled?
Recording availability depends on the connected provider. Where supported, retention is configurable per organization within platform limits, storage is kept separate from the operational database, and access is restricted to authorized roles.
Contact us
Talk to the team behind Fun Talk
Tell us about your operation and we'll get back to you personally.